Notwithstanding statutory requirements, Metabo provides warranty in accordance with the legislation of the customer's own country of residence, but in all cases for a minimum of 1 year, commencing from the date on which the tool/machine is sold to the end user.
The warranty covers defects in material and/or workmanship only.
When making a claim under the warranty, the original proof of purchase bearing the date of purchase must be submitted. The repairs under warranty may only be carried out by Metabo's own service stations, or authorised Metabo warranty service agents.
Excluded from the warranty are:
- incorrect use, overloading of the machine (example: use of jigsaw in pallet construction), or fitting non-approved accessories
- use of force, damage caused by external influences or foreign bodies such as sand or stones
- damage caused by non-observance of the instructions for use such as connection to an unsuitable mains supply or voltage or non-compliance with the installation instructions
- normal wear
The warranty also does not cover tools/machines, which have been partially or completely dismantled.